Our Commitment To Privacy
What is Personal Information
The Privacy Act defines ‘personal information’ as:
‘Information or an opinion about an identified individual, or an individual who is reasonably identifiable:
- whether the information or opinion is true or not; and
- whether the information or opinion is recorded in a material form or not.’
Why we collect personal information about you
By submitting information to us and/or accessing and using our website, you consent to us using and disclosing your personal information, including your email address, phone number, address and other information including your credit card details. All information is used for the purposes of delivering a high quality service and/or product to you.
How we collect your personal information
We collect Personal Information you provide directly to us when you contact us, sign up to our newsletter, pay for any products on our website, participate in surveys and questionnaires, self-assessment exercises, and from other information you upload via the website from time to time. We may also collect data: regarding device IDs or identifiers, connection information, device software, statistics of page views, ad data, referral URLs and IP data; to determine your general geographic location, so that we can provide location-specific content to you; to assist in responding to complaints and queries; to investigate any possible breach of our terms or conditions including fraud or illegal activities with the use of your personal data; and with your permission, We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of websites. This software does not enable us to capture any of your data.
Our website and services are unavailable to children (persons under the age of 18 years). If an individual is under 18 years of age, they can only use our website and services under the supervision of a parent or legal guardian.
Our Third Party Policy
- Government authorities, law enforcement bodies and regulators for compliance with legal requirements;
- Other companies, contractors or agents to provide services to you including online delivery, shipping, marketing, or marketing platform providers, communications, legal services, administration services, customer services, information technology providers, credit card or other payment methods to conduct transactions;
- Legal and other professional advisers, law courts and law enforcement bodies in countries in which we operate, in order to enforce our legal rights in relation to our contract with you;
Our cookies policy
While the cookie may identify your computer, it should not identify you unless you are registered with our website (for example, because you are a member and subscribe to our website). In that case, the cookie will be linked to your profile so that we can identify you and provide more relevant content.
Using your Personal Information for Payment
To facilitate payment for any of our products, we may also require personal information, including a credit card number and expiry date, debit card number and expiry date, verification number(s) and billing information.
We engage secure third party payment service providers including www.eway.com.au , www.paypal.com & www.chase.com as identified on the website to process payments for products offered through the website. Payments may be made by credit or debit cards as permitted by the website. We will not keep a record of your credit or debit card number for payments for products made via the secure third party payment service providers used by the website. We treat all information we collect from you as strictly confidential.
Our Email communications
When you sign up to Up to the BEat Fitness you will automatically start receiving our free, weekly Newsletter with lots of free health and fitness tips. We may also send you updates about Up to the BEat Fitness from time to time. You can unsubscribe using the link in our emails from this service at any time.
Updates & changes
From time to time, we may review and update this privacy statement. The latest version of this policy will always be updated on the site and we encourage you to review this page regularly to ensure you are aware of the latest version of this policy.
Feedback and Complaints
We’d love to hear your ideas, feedback and any complaints you may have. We use this information to improve our service and we may also share your feedback with staff in which case any identifying information you provide will be removed upon request.
How to Contact us
If you have any questions at all, you can contact us in the following ways:
- Email: Please use our contact form
- Phone: +61 2 8007 3424
- Mail: Smile (Aust) Pty Ltd, PO Box 7282, Bondi Beach NSW 2026, Australia
For more information about privacy issues within Australia, please visit the Australian government website at www.privacy.gov.au or by ringing the Commissioner's information line on +61 1300 363 992.